The quality of customer service is an extremely important factor when shopping for a management firm to handle your rental property. You want the best company that will take time and listen, understand what you're looking for in terms of return on investment (ROI), quickly address any issues that may arise with their investments - all while balancing affordability!
The following passage details some tips about choosing between traditional vs boutique real estate companies:
Traditional
- Departmentalized. Deal with a lot of different people when you have a question about your property.
- Everything can take longer because more staff to go through.
- Usually resulting in an increased price tag for services rendered since there is more overhead involved with running such an organization.
Boutique
- Portfolio. You have one or two points of contact who know everything about your property and tenant, which means you can handle issues quickly with fewer layers of staff for a better customer service experience that won't break the bank!
- The low overhead also ensures great prices on services while keeping up standards across all areas - this keeps us running smoothly without raising our rates too much.
- Everyone gets their needs met as efficiently as possible at fair costs to fix any problems they may encounter in an emergency situation.
At Grow Property Management, we have many clients who like our boutique style of managing properties. See some of our most recent reviews below that are posted on Google.
"Property managers are totally worth the cost that is not even that bad. No more headaches dealing with tenants and this crew does a really good job finding tenants that actually pay their rent. Been a problem in the past when I managed my own properties. Yeah, never going back to self-managed after working with this great crew."
- Richard Perry
"They have some impressive systems for finding good tenants. Really blown away that I have not had a bad tenant when using them. That sure makes my life easier as a landlord."
- Joe Rios
"Wonderful property manager. We took over 8 single-family homes from my grandfather and have used Grow Property Management to manage all of them after trying property management on our own for a few months. No idea how my grandfather managed properties on his own because it is so much work dealing with all kinds of problems at all hours of the day and then finding tenants. Any time we get a call from them they are so friendly and helpful, makes me glad to have them managing my property and that they are so nice to the tenants that they find."
- Emelda Crossman
"Great property manager as a landlord. No complaints from tenants and they found me a few really good tenants for my rentals. No problems overall and a pretty standard pricing for a property management company in the area. I would recommend them for any landlord looking for a property management company."
- Christopher Jimenez
"Wonderful property manager. We took over 8 single-family homes from my grandfather and have used Grow Property Management to manage all of them after trying property management on our own for a few months. No idea how my grandfather managed properties on his own because it is so much work dealing with all kinds of problems at all hours of the day and then finding tenants. Any time we get a call from them they are so friendly and helpful, makes me glad to have them managing my property and that they are so nice to the tenants that they find."
- Emelda Crossman
"Great property manager as a landlord. No complaints from tenants and they found me a few really good tenants for my rentals. No problems overall and a pretty standard pricing for a property management company in the area. I would recommend them for any landlord looking for a property management company."
- Christopher Jimenez
"Excellent property managers from an owner’s perspective and my tenants have not complained. I am a big fan of their tenant selection process that has found me a great tenant every time."
- Jordan Hanson
"I like them better than doing property management myself and for a low fee it is totally worth it. Friendly whenever I communicate with them for repairs and stuff too."
- Luther Boyd
